Thank you for shopping with Miri Trails. We are committed to delivering your outdoor gear safely and reliably to your doorstep, no matter where you are in the world.
Order Processing
All orders placed through our website are processed promptly. Once your order is confirmed, our team begins preparing your items for dispatch. You will receive an order confirmation via email or SMS after placing your order.
Shipping Method
We offer cash-on-delivery (COD) as our exclusive payment method. This means you pay for your order only when it arrives at your location. Our logistics partners handle delivery with care and ensure your order reaches you in secure condition.
Tracking Your Order
After your order has been dispatched, we will send you tracking information (if available), allowing you to follow your package’s journey until it reaches you.
Packaging
All products are securely packed to prevent any damage during transit. We take pride in ensuring that your gear arrives ready for your next outdoor adventure.
Undeliverable Packages
If a delivery attempt is unsuccessful due to an incorrect address, unavailability, or refusal to accept the order, our team will contact you to resolve the issue. Orders returned to us as undeliverable may be subject to cancellation or redelivery based on communication with the customer.
Contact Us
If you have any questions regarding your order or need assistance with delivery, please reach out to our support team [email protected].